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We lost our data!
by JLeopolt - 8/21/2026
What happened?
Since 2022, we've been using a VPS as a main server to deploy some of our services and infrastructure. This includes our identity provider, web application, and Scraps. However, our hosting provider recently closed down our VPS due to a critical resource limitation in our region (due to the ongoing RAM shortage). Since our region is in high demand, we can't get a new instance up. This also means we can't pull our data out of the cloud, since you need another instance of the same type to recover your data. We had backups, but they're stuck in the cloud as well with no way to get them back.
Unfortunately we can't do much about it. We have a new hosting solution and will be taking and storing backups locally on dedicated hardware to prevent any data loss in the future. This was a learning experience, and ultimately it'll hopefully be for the best.
The Future
After restoring everything to the best of our abilities, we're going to continue working on our products and services. We have some amazing new stuff lined up, so get excited! Stay tuned for updates.
